Customer: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
The site: http://www.traceyosteo.com
Services : traceyosteo.com provides to the Customers :
Contents: All the elements constituting the information present on the Site, in particular texts – images – videos.
Information customers : Ci after called “Information (s)” which correspond to the whole of the personal data likely to be held by the site for the management of your account, the management of the customer relation and at ends of analyses and statistics.
User: Internet user connecting to and using the above-mentioned site.
Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of individuals to whom they apply” (Article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (RGPD: n° 2016-679)
1 – Presentation of the Internet site
Under the terms of article 6 of the law n° 2004-575 of June 21, 2004 for the confidence in the digital economy, it is specified to the users of the traceyosteo.com Internet site the identity of the various speakers within the framework of its realization and its follow-up:
Owner : BETTS-ALLEN Tracey Osteopath – Contact : email@example.com 06 08 92 87 40 – Address : 49 rue Richer, 75009 Paris.
Webmaster : Kevin LANEL – firstname.lastname@example.org
Host : O2Switch – 222 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand – Phone : 04.44.44.60.40
2 – General conditions of use of the site and the services offered
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The Customer cannot in no way re-use, yield or exploit for his own account whole or part of the elements or works of the Site.
The use of the traceyosteo.com site implies the full and whole acceptance of the general conditions of use described hereafter. These conditions of use are likely to be modified or supplemented at any time, the users of this site are thus invited to consult them in a regular way.
This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided, which will then endeavour to inform users in advance of the dates and times of the intervention. The website is regularly updated by Tracey BETTS-ALLEN. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to take cognizance of them.
3) Description of the services provided
The purpose of the website is to provide information about the company’s activities. The site strives to provide information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the updating, whether they are of its own making or of the making of third-party partners who provide it with this information.
All the information on the site is given as an indication, and is likely to evolve. Moreover, the information on the site is not exhaustive. It is given subject to modifications having been made since it was put on line.
4 – Contractual limitations on technical data.
The Internet site could not be held responsible for material damage related to the use of the site. Moreover, the user of the site commits himself to reach the site by using a recent material, not containing virus and with a navigator of last generation updated The site traceyosteo.com/ is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Regulation on the Protection of Data (RGPD: n° 2016-679)
The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure or if the Services generate traffic deemed abnormal.
The site and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment, particularly due to network congestion preventing access to the server.
5 – Intellectual property and counterfeiting
The site is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the Internet site, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, except prior written authorization of the webmaster.
Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6 – Limitations of responsibility
The site acts as a publisher of the site. The site is responsible for the quality and veracity of the Content it publishes.
The site cannot be held responsible for direct and indirect damage caused to the user’s equipment, when accessing the website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
The site can also not be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site. Interactive spaces (possibility of asking questions in the contact space) are available to users. The site reserves the right to delete, without prior notice, any content deposited in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. If necessary, the site also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of message with racist, injurious, defamatory, or pornographic character, whatever the support used (text, photograph…).
7 – Management of personal data
The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Regulation on Data Protection (RGPD: No. 2016-679).
7.1 Persons responsible for the collection of personal data
For the Personal Data collected within the framework of the creation of the personal account of the User and of his navigation on the Site, the person in charge of the treatment of the Personal Data is: Kevin LANEL. The traceyosteo.com website is represented by Tracey BETTS-ALLEN, its legal representative
As person in charge of the treatment of the data which it collects, the site commits itself to respect the framework of the legal provisions in force. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and clients, starting with the collection of their consents, with complete information on the processing of their personal data and to maintain a register of the processing in accordance with reality. Whenever the Site processes Personal Data, the Site takes all reasonable steps to ensure the accuracy and relevance of the Personal Data to the purposes for which the Site processes it.
7.2 Purpose of the data collected
The site is likely to process all or part of the data:
to enable navigation on the Site and the management and traceability of the services ordered by the user: connection data and use of the Site, billing, order history, etc.
to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on the site: email address
to carry out communication campaigns (sms, email): telephone number, email address does not sell your personal data which are only used by necessity or for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, the Users of the site have the following rights:
right of access (Article 15 RGPD) and rectification (Article 16 RGPD), update, completeness of Users’ data right of blocking or deletion of Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
the right to withdraw consent at any time (Article 13-2c GDPR)
the right to limit the processing of Users’ data (article 18 RGPD)
right to object to the processing of Users’ data (Article 21 GDPR)
the right to portability of the data provided by the Users, when such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
the right to define the fate of Users’ data after their death and to choose to whom the site should communicate (or not) their data to a third party that they have previously designated
As soon as the site has knowledge of the death of a
and in the absence of instructions from the User, the site undertakes to
destroy his data, except if their conservation proves necessary for evidential purposes or to answer
purposes or to meet a legal obligation.
If the User wishes to know how the site uses his or her Personal Data, to ask to rectify them or to oppose their processing, the User may contact the site in writing at the following address
Tracey BETTS-ALLEN – 1 Rue de Marquemont, 60240 Monneville. In this case, the User must indicate the Personal Data that he or she would like the site to correct, update or delete, identifying himself or herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on the site by law, particularly in terms of conservation or archiving of documents. Finally, Users of the site may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-communication of personal data
The site refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the customer in advance. However, the site remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).
The Site undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer’s Information is brought to the attention of the site, the latter shall as soon as possible inform the Customer and communicate the corrective measures taken. Furthermore, the site does not collect any “sensitive data”.
The Personal Data of the User can be treated by subsidiaries of traceyosteo.com/ and subcontractors (service providers), exclusively in order to carry out the purposes of the present policy.
Within the limit of their respective attributions and for the purposes recalled above, the principal people likely to have access to the data of the Users of the site are mainly the agents of our customer service.
8 – Notification of incident
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the purchase of the site and its rights would allow the transmission of the aforementioned information to the eventual purchaser who would in turn be held to the same obligation of conservation and modification of the data with respect to the user of the site.
To ensure the security and confidentiality of Personal Data and Personal Health Data, the site uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, the site takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9 – Hypertext links, cookies and internet tags
The site contains a certain number of hypertext links to other sites, set up with the authorization of the site. However, the site does not have the possibility of checking the contents of the sites thus visited, and consequently will not assume any responsibility of this fact.
Unless you decide to deactivate the cookies, you accept that the site can use them. You can deactivate these cookies at any time and free of charge from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies will not damage the User’s terminal in any way.
The site is likely to process the User’s information concerning his or her visit to the Site, such as the pages consulted and the searches performed. This information allows the site to improve the content of the Site and the User’s navigation.
Cookies facilitate navigation and/or the provision of services offered by the Site, the User may configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his or her browsing software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his or her terminal. The site informs the User that, in this case, it is possible that not all the functionalities of his navigation software will be available.
If the User refuses the storage of Cookies in his terminal or browser, or if the User deletes those stored there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when the site or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.
Where applicable, the site declines all responsibility for the consequences related to the degraded functioning of the Site and of any services offered by the site, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for the site to record or consult the Cookies necessary for their functioning due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow the User to know how to modify his/her wishes regarding Cookies.
At any time, the User can choose to express and modify his or her wishes with regard to cookies. In addition, the site may use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of the site, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the Website or the mobile application of the site. At any time, the User may nevertheless revoke his or her consent to the site depositing this type of cookie.
The Site may occasionally employ web beacons (also known as “tags,” “action tags,” “single-pixel GIFs,” “clear GIFs,” “invisible GIFs,” and “one-to-one GIFs”) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User’s IP address) in a foreign country.
These beacons are placed both in online advertisements that allow users to access the Site, and on individual pages of the Site.
This technology allows the Site to evaluate visitors’ responses to the Site and the effectiveness of its actions (e.g., the number of times a page is opened and the information viewed), as well as the User’s use of the Site.
The external service provider may collect information about visitors to the Site and other websites through these beacons, compile reports on Site activity for the Site, and provide other services relating to the use of the Site and the Internet.
10 – Applicable law and attribution of jurisdiction
Any litigation in connection with the use of the site traceyosteo.com is subjected to the French right. Apart from the cases where the law does not allow it, it is made exclusive attribution of jurisdiction to the competent courts.